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OUR COMMITMENT TO SAFETY

DENTAL OFFICE SAFETY PROTOCOL – PRESTONSBURG, KY

Our Commitment to Safety

We recognize times have changed. Priorities have shifted. Today, nothing is more important than the health and safety of our staff and patients.

With this in mind, we are happy to share the 25 additional steps we are taking to make every visit to our office as safe as possible. These actions are in addition to our normal standards of care that meet or exceed all CDC, OSHA and ADA guidelines for dental practices.

Our goal is to add peace-of-mind to the friendliness and clinical excellence you have come to expect. Of course, this is part of an on-going commitment that will evolve with the times. As always, we welcome the opportunity to answer any of your questions and to address all concerns.

We are in this together, and we will never underestimate the power of a smile!

Advanced Staff Training

Each member of our team has completed additional training, including prevention awareness to enhance their knowledge and preparedness.

Safety Coordinator

Each day, one person will be designated to guide our Commitment to Safety. This includes greeting patients, answering questions, ensuring social distancing, and overall monitoring.

Daily Health Checks of Our Team

No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.

No Handshakes or Hugs

We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are "back to normal".

No Office Tours

We enjoy starting every new patient visit by showing off our amazing practice. These tours will have to wait for your next visit.

Personal Hygiene Standards

Along with short hair or hair that is worn up; this means no long fingernails, limited jewelry, and no watches for clinical team member while in the office.

Socially Distanced Check-in

Our reception room is open. For your safety, we have installed plexiglass dividers at the desk and are observing Social Distancing Guidelines. Please wear a mask and maintain a distance of 6 feet from others whenever possible.

No Patient Gloves Allowed

Minimizing cross-contamination is an important part of our plan. We will ask you to dispose of any outside gloves before you enter.

Sequenced Patient Scheduling

Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.

Pre-Screening of Every Patient

A quick health questionnaire and consent form along with a no-touch temperature check will be completed when you arrive at our office.

Comprehensive Care Appointments

This has not changed. We still offer appointments to complete treatment of your whole mouth in as few appointments as possible. This allows us to do more dentistry in a single visit. *We still offer Sedation Dentistry as well.

At-Risk Patient Hours

Relax. We have hours dedicated exclusively to our mature and medically-concerned patients. Let us add peace-of-mind to your next visit.

Teledentistry

Some consultations and follow-up visits can be handled via our secure, patient communication portal. It is a cool, ultra-safe, and efficient extension of our office.

Hospital-Grade Hand Sanitizing Station

Every patient will be asked to thoroughly disinfect their hands before entering the clinical area of our practice.

Social Distancing in Place

Fewer chairs in our reception area, helpful signs, our spacious office and empty hallways, make 6’ spacing a practical reality.

Cleaning After Every Appointment

We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.

Extra Cleaning

Along with cleaning and sanitizing treatment areas we are concentrating on cleaning common areas several times throughout the day. Ensuring knobs and switches are clean.

CDC-Approved Instrument Sterilization

This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.

N95, KN95 & Level 3 Masks

The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind Level 3 masks and face shields during treatment.

Front Desk Masks

Even our friendly administrative team will be wearing masks. Don’t worry. They are smiling behind those masks!

Face Shields

Masks are not enough. Our clinical team will also protect you and themselves through the use of face shields.

Protective Gowns & Hats

When appropriate, our team will utilize another layer of protection to minimize the spread or absorption of airborne particles.

Advanced Chairside Suction

Whenever possible, we will activate high speed evacuation to minimize aerosol contamination and improve air quality.

No Magazines or Activities

This may make our reception area a little less exciting, but it makes it much safer as well.